If you want to have a breakthrough year in your business, there are two important traits that will significantly help your progress: boldness and consistency. Boldness will help you break from the status quo, so you can deliver remarkable experiences to the customers you serve. And consistency …
How to use stories to eliminate indifference for your brand
In business, indifference is your enemy. The goal is to get your customers to feel something for you, your brand, your products, and services. Those feelings form the basis of deeper, emotional connections your customers have with your company. The second indifference starts to creep in when your …
Transform your brand’s customer experience with these 4 simple steps
Focusing on improving your customer experience is a smart way to differentiate your brand and grow your business. But as some business leaders think about how to make their businesses known for delivering remarkable experiences, they get overwhelmed. It's easy to understand …