Joe Moore is a real estate agent with REMAX, and he talks about what he's learned as a business owner, serving his clients, and offers up some advice for fellow entrepreneurs. http://www.youtube.com/watch?v=ZSAIFSoNjYg …
Customer Delight: The key to keeping your customers coming back for more
The key to building a business that thrives over the long term lies in a simple little word: delight! Find out the importance of delighting your customers, and how to create an experience that will make them want to come back for more. http://www.youtube.com/watch?v=DCWAtJHh5qo …
Why your logo and website may be worthless
Even brilliant people need a plan. A few of years back when I still worked my day job, I called myself starting a business on the side. So I put up a website, wrote some blogs, and even set up some workshops for people to come and learn from my brilliant self. Of course people were going to start …