About Sonia Thompson

Sonia Thompson is a marketing strategist, consultant, author, and a columnist at Inc. She's on a mission to help you consistently create remarkable customer experiences.

How to build an innovative company culture

Peter Drucker, the father of modern-day business management, noted that a business has only two functions: marketing and innovation. Companies that have wholeheartedly embraced innovation -- Amazon, Apple and Tesla among them -- garner admiration, sales and additional marketing in the form of …

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