"See you later Sonia!" That simple little phrase put a nice smile on my face as I left the establishment. I had stopped in to The Quick Fixx one evening last week to get a quick bite to eat for dinner. While placing my order, I had a pleasant conversation with who I found out was the owner of the …
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The way you make me feel
I just left Pilates class, where I got my butt kicked. Again. It’s a weekly but whoopin’ that I have come to look forward to every week. One of the reasons why I willingly take myself out of the comfort and warmth of my own home, and make the mile long walk in the cold to the gym is because of the …
Gone fishing: What’s a customer to do?
Imagine this scenario: You work hard, work hard, work hard, building your business. You put in lots of time and energy getting your customers to know you, trust you, and love your products. Your goal is to delight every customer, and you’ve been pretty successful at doing that. Your customers rely …