You know you have delighted customers when they can’t wait to share pictures of themselves using your product. This has been the case with the Nneka Saran brand of handbags. Find out more about the source of delight from Nneka.
Sonia Thompson spent more than 10 years living the corporate life,
helping grow million dollar brands around the world. Now she's a marketing strategist, consultant, Inc. columnist, and author on a mission to help you consistently deliver remarkable customer experiences. She's also a big fan of roaming the streets of Buenos Aires.