99: Serve these customers effectively and they will rave about your business

Entrepreneurs - serve the customers who will love you back! And if you serve these customers effectively, they will rave about you to all their friends.

Ade Hassan is the founder of Nubian Skin, a company that makes nude lingerie and hosiery for women of color.

We can learn a ton from Ade, in particular, what she’s learned about how to stay in connect with her customers at a deeper level, in a way that moves their relationship beyond the transaction.

Key points:

  • Why it is helpful to share your ideas and dreams with your inner circle
  • How to efficiently get things done when you’ve got a mountain of work on your to-do list
  • A smart way to know how to deliver exactly what your customers need and want from you
  • How to turn failure into a superpower
  • The essential thing you need to do to get better at receiving constructive criticism
  • How to connect with your customers on a deeper, more emotional level
  • The truth about finding balance while you’re in the bootstrap years of building your business

Listen to the 23-minute episode here:

Show notes:

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Free Mini-Course: The Blueprint for Building a Thriving Business

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