“I want it.” “Where can I buy it?” “How soon can I get it?” Are these the things people are saying when they find out about the products and services you sell in your business? If so, you're well on your way to building a business that thrives over the long-term. Woohoo! But if that isn't …
Remarkable Customer Experiences
19 Ways to get your customers to love you
Yesterday I paid a visit to the staff at my favorite hotel. I only left them last week, but I couldn’t stay away. I just love them! For me, uttering the “L” word doesn’t come easy. But when I say it, I mean it. And with the many businesses these days that do their very best to do nothing more than …
What’s your reputation?
Building a reputation for your business has many benefits, as long as the reputation that you want to have is aligned with the way in which your customers view you. As you build your marketing strategy, be sure to give adequate attention to what you want your reputation to be, and how to execute …