About Sonia Thompson

Sonia Thompson is a marketing strategist, consultant, author, and a columnist at Inc. She's on a mission to help you consistently create remarkable customer experiences.

What’s your reputation?

Building a reputation for your business has many benefits, as long as the reputation that you want to have is aligned with the way in which your customers view you. As you build your marketing strategy, be sure to give adequate attention to what you want your reputation to be, and how to execute …

Read More