61: How to cultivate client relationships that last for years

Ever wonder how to cultivate loyal client relationships? In this interview, Kristin Shea shares how to build relationships with clients that last for years.

Kristin Shea is an independent hair and makeup stylist, where she helps her clients look good as they go about their daily lives.

She’s also a health and wellness consultant with Arbonne where she leads a team of others to help their clients look and feel good from the inside out.

We can learn a ton from Kristin’s experiences, in particular, what she picked up about how to help her clients and team members be successful.

Key points:

  • How to get your first clients when starting your business
  • What failure really means
  • How to stay top of mind with your clients
  • A simple trick that can skyrocket your business each day
  • How to make sure your customers and team members understand how to be successful with what you offer
  • Why sometimes you have to give your clients tough love
  • How to effectively lead team members that are also friends

Listen to the 27-minute episode here:

Show notes:

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